If you have any service needs during the use of the product, you can call the Sine Electric service hotline (400-601-9298) to apply for service.

After the service engineer receives the customer's fault report call, he can communicate and guide through the phone, and give a preliminary solution to the problem.

If the problem is not resolved through telephone communication, arrange the engineer for on-site service or notify the customer to send it to the designated maintenance point for maintenance according to the situation

Customers need to provide the following information when reporting for repair: contact person, contact information, contact address, model, serial number, and fault site.

After the problem is solved, there will be designated follow-up personnel to follow up and maintain the working conditions of the on-site machines, and at the same time conduct a service satisfaction survey to further improve the service quality.